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Application Support Senior Analyst - Assistant Vice President

Citi·Pune

Pay not statedLead levelFull-time
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About the role

The L2 Application Support Engineer (Technical Support Analyst) is a critical role within the Production Support and Operations team. This individual is responsible for providing high-quality technical support, troubleshooting, and incident resolution for complex enterprise applications and platforms.

What you'll do

  • Troubleshooting & Diagnosis: Perform in-depth technical analysis and root cause investigation of application, database, middleware, and infrastructure failures

What you need

  • Troubleshooting
  • Any graduate

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