- Can I apply
- Open to any education · 6–9 yrs
- Pay
- Pay not stated · 24x7
- Source
- From the company's careers page · today
- How to apply
- On Kyndryl's site (Workday): account needed, ~10–15 min
Early: posted 1 h ago on their own site
Application Support Senior Software Engineer
Ness Digital Engineering·Bengaluru
Pay not statedSenior levelFull-time
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About the role
Provide hands-on L2/L3 support for multiple applications, absorb knowledge quickly during transition, and contribute to automation, modernization and consolidation work that keeps the portfolio stable with a lean team.
What you'll do
- Participate actively in knowledge transfer, shadow and reverse-shadow; take ownership of assigned applications
- Create and update runbooks, SOPs, architecture diagrams and knowledge articles
- Incident, defect & task management
- Resolve L2/L3 incidents within SLA across several applications
- Analyze, fix and test defects, including regression testing and release coordination
What you need
- 6–10 years in it support & networking
- ServiceNow
- ITIL
- Troubleshooting
- .NET
- Kubernetes
- SOP writing
- Any graduate
Good to have
- AWS
- SQL
- GCP
- SQL Server
- MongoDB
- Azure
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