- Can I apply
- Open to any education · 6–9 yrs
- Pay
- Pay not stated · 24x7
- Source
- From the company's careers page · today
- How to apply
- On Kyndryl's site (Workday): account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Be the technical authority for a cluster of applications: lead knowledge acquisition during transition, resolve complex L3 issues, and drive modernization, consolidation and automation that lets a smaller team support more applications.
What you'll do
- Transition & knowledge acquisition
- Lead technical knowledge transfer for the assigned application cluster; validate understanding through reverse-shadow
- Reverse-engineer and document undocumented applications: architecture, integrations, data flows, dependencies, deployment and recovery procedures
- Technical leadership & L3 support
- Lead technical triage of incidents, defects and client tasks: estimation, assignment to engineers, technical review and closure
What you need
- 6–10 years in it support & networking
- ITIL
- Troubleshooting
- ServiceNow
- .NET
- CI/CD
- Kubernetes
- Any graduate
Good to have
- AWS
- GCP
- Shopify
- Datadog
- Splunk
- Python
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