Apprentice Customer Care

About the role

As an Apprentice Customer Care Executive, you will be an integral part of our customer support team, providing exceptional service and building strong relationships with our clients. You will be the first point of contact for customers, ensuring their inquiries and concerns are addressed promptly and effectively.

What you'll do

• Be an integral part of our customer support team, providing exceptional service and building strong relationships with our clients
• Be the first point of contact for customers, ensuring their inquiries and concerns are addressed promptly and effectively
• Handle customer inquiries and provide accurate information via phone, email, and live chat
• Resolve customer complaints and ensure their satisfaction through effective problem-solving
• Maintain a high level of customer service by actively listening to and understanding customer needs

What you need

• 20–30 yrs of experience
• Customer service
• CRM
• Chat support
• MS Office
• Problem solving
• Diploma