Apprentice-Customer Care

About the role

As an Apprentice-Customer Care Executive, you will be an integral part of our customer support team, working closely with experienced professionals. Your primary role will be to assist customers, providing them with exceptional service and ensuring their satisfaction. This is a hands-on role, offering a great learning curve and the chance to develop your skills in a fast-paced environment.

What you'll do

• Be an integral part of our customer support team, working closely with experienced professionals
• Handle customer inquiries and provide accurate, timely responses via phone, email, and chat
• Resolve customer complaints and issues, ensuring a positive and efficient resolution
• Maintain a high level of customer satisfaction and build strong customer relationships
• Collaborate with team members to ensure a seamless customer experience

What you need

• 20–30 yrs of experience
• Customer service
• Data entry
• Problem solving
• Diploma