AR Caller

About the role

We are seeking a motivated and detail-oriented Accounts Receivable Caller to join our team, specializing in the US healthcare sector. In this pivotal role, you will serve as the primary liaison between our organization and healthcare providers, ensuring the efficient resolution of outstanding balances.

What you'll do

• Initiate and conduct outbound calls to medical facilities and payers to discuss and resolve outstanding account balances
• Analyze patient accounts and insurance claims to identify discrepancies, denials, or missing information requiring immediate attention
• Collaborate with billing specialists to investigate the root causes of payment delays and implement corrective actions
• Negotiate payment plans and settlement terms with hospital administrators and insurance representatives in a professional manner
• Document all interactions, collection activities, and account updates accurately within the billing management system

What you need

• 1–3 yrs of experience
• Accounts receivable
• Billing
• POS
• Voice process
• Compliance
• Data privacy
• Any graduate

Good to have

• Cash flow

What you get

• ₹3.1 L–₹5 L a year