AR Caller

About the role

The Senior AR Caller is responsible for handling complex AR accounts, high-dollar balances, and difficult payer follow-ups while consistently meeting productivity and quality targets. This role serves as a subject matter resource for junior AR Callers and supports Team Leads in maintaining operational efficiency.

What you'll do

• AR Follow-Up & Collections
• Perform outbound calls to insurance companies to resolve outstanding AR
• Work on complex, aged, and high-dollar accounts
• Handle denials, appeals, underpayments, and reprocessing requests
• Ensure timely follow-up and accurate documentation of account actions

What you need

• 3–5 yrs of experience
• Billing
• Compliance
• Collections
• Voice process
• SOP writing
• Audit
• Any graduate