Assistant Branch Manager-Inbound Branch Banking-Service Hoshiarpur

Kotak Mahindra Bank·Hoshiarpur, Punjab

Pay not statedMid levelFull-time

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About the role

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.

What you'll do

Oversee day-to-day branch operations, ensuring smooth and efficient functioning
Ensure strict adherence to bank policies, audit standards, and regulatory requirements
Manage branch lobby and customer queues to enhance service delivery
Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits
Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC