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Assistant Front Office Manager - Holiday Inn Express Gurgaon Sector 50

IHG Career·Gurugram

Pay not stated3–5 yrsFull-time
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About the role

Assistant Front Office Manager - Holiday Inn Express Gurgaon Sector 50 at IHG Career. Guest Service & Operations.

What you'll do

  • Guest Service & Operations
  • Ensure all guests receive prompt, courteous, and professional service at all times
  • Handle guest complaints and resolve issues effectively to maintain guest satisfaction
  • Ensure smooth check-in and check-out procedures as per brand standards
  • Maintain high levels of cleanliness, grooming, and presentation within the Front Office area

What you need

  • 3–5 yrs of experience
  • Front office
  • Hospitality
  • Guest service
  • Performance management
  • Employee engagement
  • Housekeeping
  • Diploma or BBA

Good to have

  • SOP writing

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