Customer Service Associate
Workers Town·Bengaluru
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 1 h ago on their own site
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About the role
Average PMI (last 6 months) /PMS rating 3 and above or last two PMS rating 3 and above (whichever applicable) No Warning Letter issued in the past 6 months E-learning mandatory courses certified wherever applicable
What you'll do
- Meets the internal and external SLA’s
- Manages the shrinkage and attrition for the teams
- Designs and executes dialer strategies
- Able to design the KPI/KRA in line with the business
- Fair idea about the revenue calculations and P&L
What you need
- 20–30 yrs of experience
- Customer service
- MIS reporting
- Any graduate
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