Customer Service Associate

About the role

As a Customer Service Associate, you will be the first point of contact for our clients and customers, addressing inquiries and resolving issues to ensure customer satisfaction. This role is ideal for individuals who are enthusiastic and possess excellent communication skills, as you will interact with a diverse range of customers daily.

What you'll do

• Engage with customers to provide solutions to their inquiries
• Maintain a positive attitude while handling customer complaints
• Document interactions and provide feedback on customer trends

What you need

• Customer service
• CRM
• Communication
• Diploma