CCE
Career Site·Mumbai
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Responding to the Customers on their queries received on incoming calls and emails. Outbound calls for query resolution , call back requests received from customer. Cross functional co-ordination with functional representative to obtain resolution End to end query/request and complaint resolutions on emails.
What you'll do
- Responding to the Customers on their queries received on incoming calls and emails
- Attending to Walk in Customers to resolve their queries
- Ensuring 1st response and resolution within defined timelines
What you need
- 2–6 yrs of experience
- Customer service
- Voice process
- Any graduate
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