Assistant Manager-HR Operations(EDM)

About the role

In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.

What you'll do

• Work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world
• Be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role
• Delivering product knowledge, software navigation, and specific process workflows
• Conducting knowledge and metric assessments to ensure the agent is "production-ready"
• Identifying knowledge gaps and delivering targeted remedial training

What you need

• 6–8 yrs of experience
• HR operations
• MS Office
• Six Sigma
• Employee engagement
• Recruitment
• Onboarding
• MBA

Good to have

• CRM
• PowerPoint