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Assistant Manager - Product Operations (Enterprise Merchants)

Cashfree Payments·Bengaluru

Pay not stated5–6 yrsFull-time
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About the role

Assistant Manager - Product Operations (Enterprise Merchants) at Cashfree Payments. Incident Response: Rapidly assess and resolve critical incidents, engaging with cross-functional teams to restore system functionality and maintain business continuity.

What you'll do

  • Monitoring and Alerting: Build and optimize monitoring systems to enhance visibility and enable timely detection of potential issues
  • Reporting: Compile and deliver daily and weekly reports on product metrics and incident metrics to provide visibility into system health and performance

What you need

  • 5–6 yrs of experience
  • Data analysis
  • SQL
  • Stakeholder management
  • Root cause analysis
  • SOP writing
  • Prometheus
  • Any graduate

Good to have

  • Grafana
  • Datadog
  • Incident response

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