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Principal Product Manager, Technical, Customer Anecdote Miner (CAM)

Amazon·Bengaluru

Pay not statedLead levelFull-time

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About the role

As the Principal Product Manager - Technical (PMT) for the Customer Anecdote Miner [CAM] Platform (winner of the 2024 All Amazon Global Door Desk Award), you'll shape the future of how Amazon teams understand and act on customer feedback at unprecedented scale. We are looking for a Principal PMT who thrives on solving ambiguous, high-impact problems and turning them into clear product strategies that deliver meaningful results at scale.

What you'll do

  • Defining platform features and requirements for upcoming releases
  • Collaborating with ML Scientists and Engineers to build and optimize our offerings
  • Analysing platform metrics to identify performance optimization opportunities
  • Contributing to technical design reviews for new features
  • Reviewing customer feedback and usage patterns to guide product evolution

What you need

  • Product strategy
  • Machine learning
  • LLMs
  • Any graduate

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