highlisted

Associate

Amazon·Hyderabad

Pay not stated0.5–4 yrsFull-time

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About the role

This position is for HERO Org, the team is seeking a delivery-oriented Associate with 6 Months+ experience to join our Team. This role will focus on Loops Scheduling and other recruiting related back-end activities. We are looking for a dynamic, organized self-starter to join our HERO organization. HERO Org supports Amazon Talent Acquisition organizations with Scheduling activities and recruiting coordination, globally.

What you'll do

  • Handle high volume transactions of scheduling in nature and other assignments in alignment with standard operating procedures
  • Come up with process improvement ideas and participate in continuous improvement/Lean projects
  • . Maintaining highest quality and improving customer experience
  • Address customers’ queries in a timely manner
  • Adhere to process level Service Level Agreements

What you need

  • 0.5–4 years in customer support & success
  • Customer service
  • MS Office
  • SOP writing
  • Lean
  • Any graduate

What you get

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