Associate Analyst - Customer Insights & Analytics IKC

About the role

To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.

What you'll do

• The goal of this team is to help empower stakeholders across operating teams with timely and relevant data driven insights to help meet the challenges of scaling the…
• Extract data from a variety of sources to assist in building operational dashboards and reports
• Leverage data from a variety of sources to analyze business performance and provide actionable insights
• Execute solutions to business problems using data mining and data analysis
• This position is offered on local terms and conditions

What you need

• 0–2 yrs of experience
• Analytics
• SQL
• Power BI
• Tableau
• Any graduate