German Language (P4) – Customer Service Analyst

Gratitude·Gurugram

Pay not stated3–5 yrsFull-time

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About the role

GERMAN LANGUAGE (P4) – CUSTOMER SERVICE ANALYST JR: AIOC-S01670444 | Career Level: 11 (CL11) Location: Gurgaon (Gurugram) Qualification: Any Graduation | Experience: 3 to 5 years Skill: Language Translation – Customer Service ROLE OVERVIEW Enter day-to-day sales orders in the system, coordinate with commercial and residential customers over calls in German, and resolve order-related claims.

What you'll do

Analyse and solve lower-complexity problems
Interact with company peers before updating supervisors; client and management exposure may be limited
Follow moderate instructions on daily tasks and detailed instructions on new assignments
Work as an individual contributor within a team, with a focused scope of work