Associate

About the role

As an Associate, you will play a vital role in our customer care team, acting as the primary point of contact for our clients. Your primary focus will be to handle customer inquiries, provide timely and accurate information, and ensure a positive and satisfying experience for our valued customers.

What you'll do

• Play a vital role in our customer care team, acting as the primary point of contact for our clients
• Handle customer inquiries and provide prompt and accurate responses
• Resolve customer issues and complaints in a friendly and professional manner
• Build and maintain positive relationships with customers, ensuring their satisfaction
• Collaborate with cross-functional teams to ensure a seamless customer experience

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Communication
• Diploma