Associate - Client Experience in Ankleshwar – Freshers

About the role

As an Associate, you will be responsible for engaging with clients, addressing their needs, and ensuring their satisfaction with our services. You will collaborate with various teams to streamline processes and improve overall client experience. We welcome freshers from any educational background who are enthusiastic about working in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate