Associate - Client Experience in Jhansi – Freshers

About the role

As an Associate, you will play a crucial part in enhancing the overall experience of our clients, ensuring their needs are met efficiently and effectively. Your responsibilities will include interacting with clients, addressing their inquiries, and providing support to foster strong relationships. You should be enthusiastic, customer-focused, and capable of working in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate