Associate - Client Experience in Karur – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills and gain valuable insights into client relationship management. Your responsibilities will include supporting client inquiries, ensuring timely communication, and assisting in the resolution of issues to improve customer satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate