Associate - Client Experience in Muzaffarnagar – Freshers

About the role

As a fresh graduate, you'll have the opportunity to engage with clients, address their inquiries, and ensure a seamless service experience. Your contributions will directly impact our client relationships and help us maintain high service standards. This position offers a chance to develop your professional skills in a leading courier and logistics company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate

What you get

• ₹15k–₹25k a month