Associate - Client Experience in Pali – Freshers

About the role

As a fresh graduate, you will be welcomed into the logistics industry, specifically focusing on building strong client relationships. Your responsibilities will include assisting clients with their inquiries, providing timely support, and ensuring a seamless experience. This role offers an excellent opportunity for recent graduates to gain practical experience in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate