Customer Relationship Executive

About the role

As our Customer Relationship Executive, you will be the ambassador of our brand, representing Digitide Solutions with every interaction. Your role is pivotal in delivering an exceptional customer experience, handling inquiries, and resolving issues with efficiency and a customer-centric approach. You will be the voice of our company, ensuring every customer interaction is a positive and memorable one.

What you'll do

• Be the ambassador of our brand, representing Digitide Solutions with every interaction
• Be the voice of our company, ensuring every customer interaction is a positive and memorable one
• Greet and welcome customers with a friendly and professional demeanor, setting a positive tone for the interaction
• Handle a high volume of customer inquiries, providing accurate and timely responses via phone, email, and live chat
• Build and nurture long-term customer relationships, fostering trust and loyalty, and contributing to a positive brand image

What you need

• 20–30 yrs of experience
• Customer service
• Chat support
• Customer handling
• Sales
• Communication
• Diploma

Good to have

• CRM