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Associate - Client Experience in Pune – Freshers

Workers Town·Pune

₹15k–₹25k a monthFresherFull-time
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About the role

As an Associate in Client Experience, you will play a key role in enhancing the overall experience of our clients in Pune. You will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of satisfaction. Your communication skills and ability to work in a fast-paced environment will be essential in this role.

What you'll do

  • Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
  • Managing the payable for the allocated clients
  • Building and Maintaining an appropriate network of key contacts for each client
  • Engagement in reconciliation/ Payments/ DSO
  • Monitoring day to day operations

What you need

  • Open to freshers
  • Last-mile delivery
  • SOP writing
  • Reconciliation
  • Logistics
  • Any graduate

What you get

  • ₹15k–₹25k a month

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