Associate - Client Experience in Raigarh – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client inquiries and ensuring their needs are met effectively. The ideal candidate will be a recent graduate from any stream, eager to start their career in the logistics industry. This role requires strong communication skills and a commitment to delivering excellent customer service.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month