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Messaging Services Senior Specialist-Enterprise Voice Administrator

NTT DATA Services·Bengaluru

Pay not stated8–14 yrsFull-time
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About the role

The Enterprise Voice Administrator is responsible for managing, configuring, and supporting enterprise voice services across Microsoft Teams Phone and related telephony platforms. This role includes administering calling policies, voice routing, Direct Routing, Operator Connect, calling plans, emergency calling, phone number assignment, and user voice enablement.

What you'll do

  • Responsible for managing, configuring, and supporting enterprise voice services across Microsoft Teams Phone and related telephony platforms
  • Providing guidance and mentoring junior team members

What you need

  • 8–14 yrs of experience
  • Office 365
  • PowerShell
  • Communication
  • Customer service
  • Root cause analysis
  • B.Tech or B.E. or B.Sc or BCA

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