Associate - Client Experience in Siliguri – Freshers

About the role

We are seeking an Associate to enhance the client experience in Siliguri's logistics sector. This role is ideal for recent graduates from any stream who are eager to start their careers in a dynamic environment. As an Associate, you will engage with clients, ensuring their needs are met and their experiences are positive.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate