Associate - Client Experience in Thiruvananthpuram – Freshers

About the role

You will be responsible for supporting client interactions and ensuring their needs are met efficiently. As an Associate, you will engage with clients to understand their requirements and provide solutions that enhance their experience with our services. We are looking for proactive individuals who are ready to learn and grow in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate