Associate - CRM - Service Quality - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - J Grades

About the role

Demonstrate proficiency in attention to detail Problem solving, business analysis and quantitative skills.

What you'll do

• Attend & resolve complaints received from regulatory authorities
• Respond to regulatory authorities on all queries raised by them and liaison with various regulatory authorities
• Attend & resolve all queries raised by the Internal Ombudsman
• Attend & resolve escalation emails written to senior leadership of the organization
• Resolve and respond through call & email to customer requests/complaints related to various products and services

What you need

• CRM
• Sales
• Problem solving
• Business analysis
• Any graduate