Associate Customer Adoption Manager - 10079

About the role

You will work closely with Coupa Customers globally to increase adoption, maximize value & drive best practices, ensuring our Customers get the greatest value from their Coupa platform.

What you'll do

• Manage CAM (Customer Adoption Manager) engagements using strong project management practices
• Ensure customer success by facilitating effective platform adoption, aligning with strategic goals, and leading value-driven discussions beyond feature/function basics
• Define project scopes, key activities, and deliverables in collaboration with customers, ensuring alignment and effective execution of engagement plans
• Strong background in S2C (Source-to-Contract), P2P (Procure-to-Pay), and/or Global Compliance is highly preferred; procurement, AP
• Please be advised that inquiries or resumes from recruiters will not be accepted

What you need

• 4–7 yrs of experience
• Customer success
• SAP
• NetSuite
• Workday
• Any graduate

Good to have

• Accounts payable
• Sales