Associate Customer Success Manager - META

About the role

As a Customer Success Manager (Associate / Mid-Level) at MoEngage, you will act as a trusted advisor, strategic consultant, and product evangelist for some of the world's top internet companies. Positioned at the intersection of technology and business strategy, you will take full ownership of the post-sales customer journey.

What you'll do

• Onboard customers with Integration support and drive adoption of the product
• Be the point of contact for Accounts and be responsible for the growth of the customer
• Build relationships with marketing and product team POCs of the customer
• Provide relevant CRM and mobile marketing automation expertise to the Customers
• Advise clients on the most effective ways to use the MoEnagage Platform

What you need

• 1–3 yrs of experience
• Customer success
• CRM
• Sales
• Marketing automation
• Communication
• Any graduate