Associate Customer Success

About the role

You’ll act as a strategic advisor across onboarding, adoption, QBRs, renewals, and expansion,building trusted partnerships that last. With deep product expertise and close collaboration across Product, Engineering, Sales, and Services, you’ll help customers turn ambition into outcomes. This is an opportunity for professionals who value excellence, long-term relationships, and meaningful ownership in a best in class SaaS environment.

What you'll do

• Own post-sales account relationships, partner with senior stakeholders, and drive customer growth through strategic account planning
• Serve as a product evangelist, consulting organisations on growth, while maintaining awareness of information security best practices
• Act as a strategic advisor across onboarding, adoption, QBRs, renewals, and expansion,building trusted partnerships that last

What you need

• 1–3 yrs of experience
• Customer success
• Sales
• CRM
• Upselling
• Marketing automation
• Communication
• Any graduate