Associate Director - Growth

About the role

CleverAI is central to CleverTap's next phase of growth. This role is the single owner of making it succeed in the market: taking customers from adoption to measurable business impact, turning those wins into proof points, and converting that proof into revenue. You will work across Customer Success, Sales, Marketing and Product, with no ownership of any one of them but accountability for the combined outcome.

What you'll do

• Work across Customer Success, Sales, Marketing and Product, with no ownership of any one of them but accountability for the combined outcome
• Own the end-to-end CleverAI growth journey, from customer adoption, implementation, use-case discovery, measurement, and scaling
• Define success metrics, adoption frameworks, and best practices to help customers achieve measurable business outcomes
• Partner with Customer Success teams to drive seamless implementations, improve time-to-value, and resolve adoption challenges
• Create repeatable onboarding frameworks, playbooks, and enablement programs for CSMs and AEs

What you need

• 8–14 yrs of experience
• Product marketing
• Customer success
• CRM
• Any graduate