Associate Director - Strategic Accounts Delivery

About the role

Associate Director – Strategic Account Delivery (SADD) Role Title Associate Director – Strategic Account Delivery (SADD) Business Unit SREaaS, Minfy Technologies Location Gurgaon Experience 17+ years Reporting To Head of SREaaS Business Direct Reports Technical Account Managers (TAMs) on dedicated strategic accounts team Employment Type Full-time, Permanent

What you'll do

• Strategic Account Ownership & P&L
• Own the end-to-end relationship and commercial outcomes for a portfolio of strategic accounts, each at meaningful annual recurring revenue
• Carry account-level P&L accountability — revenue, margin, renewals and multi-year total contract value (TCV) growth
• Lead dedicated delivery pods across assigned accounts, with Technical Account Managers (TAMs) reporting into the role
• Ensure committed SLAs, reliability targets and quality standards are consistently met, governing operational reviews and continuous service improvement

What you need

• 17–30 yrs of experience
• Sales
• Negotiation
• Communication
• MBA or B.Tech or B.E. or B.Sc or BCA

Good to have

• AWS
• GCP
• Azure
• ITIL