Associate Manager - Operations

About the role

We are seeking an experienced and proactive Associate Manager - Operations to oversee end-to-end operational activities, manage a team, and coordinate with logistics service providers. The role requires strong stakeholder management skills, operational excellence, customer focus, and the ability to collaborate with Sales teams to support business growth and project requirements.

What you'll do

• Lead, mentor, and manage the operations team to achieve performance objectives
• Monitor team productivity, establish KPIs, and drive continuous improvement initiatives
• Conduct regular performance reviews and provide coaching and development opportunities
• Ensure adherence to company policies, processes, and compliance requirements
• Logistics & Service Provider Management

What you need

• Coordination
• ERP
• Excel
• Team management
• Process improvement
• Root cause analysis
• BBA

Good to have

• Warehouse operations
• WMS
• PowerPoint