highlisted

Associate

PricewaterhouseCoopers Services·Mumbai

Pay not stated3–6 yrsFull-time

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About the role

As a L2 Support Engineer with a minimum of 3 + years experience in SUPPORT experience , you will be performing Diagnosis and Maintenance of Salesforce Solutions.  Timely resolution and response to incidents without jeopardy to SLA  Proven work experience in Enterprise Tech support team  Engage Business Stakeholder / Developers to reduce the impact to end users

What you need

  • 3–6 yrs of experience
  • Salesforce
  • JIRA
  • ServiceNow
  • Channel sales
  • Sales
  • Root cause analysis
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • Employee engagement

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