Associate Product Support

About the role

Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and requirements. Manages sprint backlog, including planning, prioritization, grooming and readiness. Works collaboratively with users, designers and engineers to solution features and slice work into vertical stories.

What you'll do

• Works collaboratively with users, designers and engineers to understand requirements, solution features, and slice work into vertical stories
• Ensures stories collectively result in useable software that meets the needs of the users
• Evaluates and prioritize scope trade-offs as new work emerges
• Reviews development work for quality and completeness
• Facilitates effective defect management

What you need

• 1–3 years in it support & networking
• Bug tracking
• B.Tech or B.E. or B.Sc or BCA