Associate Team Lead

About the role

We are seeking an experienced Network Team Lead, managing network infrastructure and service delivery. The candidate must have deep expertise in Routing, Switching, DC Switching, Wi-Fi, Security, Load Balancers, DNS, and Telephony and Voice solutions, coupled with strong knowledge of ITIL processes (Incident, Change, and Problem Management). The role requires proven

What you'll do

• Service Delivery & Operations
• Lead and oversee day-to-day operations of
• Security, Load Balancers, DNS Telephony and Voice solutions)
• Drive effective execution of Incident, Problem
• And Change Management processes in ServiceNow (SNOW)

What you need

• 10–14 yrs of experience
• ITIL
• Routing and switching
• ServiceNow
• Firewalls
• CCNP
• Troubleshooting
• Any graduate

Good to have

• Root cause analysis
• Prometheus