AVC:Unit Manager CC-Customer Value Management

About the role

The Unit Manager manages an outbound team (on partner payrolls) across various Banking products. The Unit Manager manages around 150 member team with the support of 9 to 10 Team Leaders and is responsible for driving sales, productivity, increasing cross-sell, reducing cost to income and increasing profitability and growth of the channel.

What you'll do

• Supervise a team of 150+ strong tele callers who will be engaged in selling of products to existing customers of the bank
• Manage a team of Virtual Relationship Managers – Credit Card - Acquisition
• Develop and implement effective sales strategy to achieve business objectives
• Analyze business numbers to identify opportunities and gaps for corrective actions
• Ensure delivery of the sales targets assigned for the respective line of business

What you need

• 7–9 yrs of experience
• Sales
• Cross-selling
• Any graduate