Bell Desk Associate

AccorHotel·Bengaluru

Pay not statedJunior levelFull-time

Apply on AccorHotel's site Track your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

Hard to read?

About the role

Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases. Responsible for providing courteous and competent services to the guests. Any matter which may effect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.

What you'll do

Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager & other team members
Provide effective support to the team to enable them to provide a range of effective and efficient services
Respond to guest’s queries by resolving issues in a timely and efficient
Manner to ensure customer satisfaction
Identify optimal, cost effective use of the resources