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Benefits Operations Analyst, EDI

Rippling·Bengaluru

Pay not stated3–6 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Benefits is one of Rippling's largest and most important product categories, and the

What you'll do

  • Own end-to-end setup of new EDI/API implementations (834, JSON, and carriers’ proprietary files) and post-production support for our growing client base
  • Act as the primary point of contact with insurance carriers, customers, and brokers to resolve issues related to EDI/API transactions
  • Identify process gaps and areas where improvements can be made
  • Own productivity metrics and ensure adherence to SLAs
  • Support EDI/API connections post production

What you need

  • 3–6 yrs of experience
  • Customer service
  • Business analysis
  • Problem solving
  • Any graduate

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