Team Lead - Operations

About the role

We are seeking a results-driven Team Leader to spearhead our digital marketing efforts, driving revenue growth and optimizing campaign performance. The ideal candidate will lead a team of Account Executives, ensuring the successful execution of digital marketing strategies across various channels, fostering a high-performance culture, and delivering outstanding results for our clients.

What you'll do

• SLA and Performance Management
• Hiring, Coaching and Mentoring
• Leave and Attrition Management
• Lead and mentor a team of Account Executives, providing guidance on digital marketing strategy, client communication, and performance optimization
• Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met

What you need

• 3–6 yrs of experience
• Digital marketing
• Team management
• Customer service
• Performance management
• SEO
• Email marketing
• B.Sc or BA

Good to have

• Cross-selling