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Billing Associate (AI Quality)

Amperos·Remote

Pay not stated2–5 yrsFull-timeRemote
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About the role

We are looking for a motivated Billing Associate with 2+ years of experience in medical and dental claim AR & collections, and related outbound calls (claim status, appeals, benefits & eligibility). You’ll work at the intersection of traditional RCM and cutting-edge AI, helping our customers collect more, faster, while ensuring our AI systems perform at the highest standard.

What you'll do

  • Monitor call and payer portal results & AI performance
  • Review AI outbound insurance call and payor portal outcomes for quality, accuracy, and completeness
  • Help establish and refine benchmarks for AI performance
  • Flag call and workflow issues that need resolution
  • Support insurance management & setup

What you need

  • 2–5 yrs of experience
  • Billing
  • Collections
  • Voice process
  • Diploma

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