Billing Manager

About the role

The Billing Manager will own a book of client accounts and the team that runs them. This isn't a role where you inherit a fixed team and keep it running. You'll need to be equal parts people manager, operator, and trusted advisor, working in concert with your peers to build best practices, document processes, and drive efficiencies.

What you'll do

• Own your client portfolio
• Manage a book of client accounts, sized by complexity rather than a fixed count
• Staff and restaff each account with the right mix of billers and specialists as the book changes
• Serve as the escalation point above your Team Leads for claim, staffing, and client issues
• Deliver on production and quality expectations

What you need

• 8–14 yrs of experience
• Billing
• Performance management
• Any graduate