BPO International voice

Victree Solutions·Thane, Mumbai

₹1.2 L–₹2.6 L a year0–2 yrsFull-time

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About the role

Handle inbound and outbound customer calls from international clients in a professional manner. Provide accurate information about company products, services, policies, and procedures. Resolve customer queries, complaints, and service-related issues efficiently. Communicate fluently in English with international customers using professional telephone etiquette.

What you'll do

Handle inbound and outbound customer calls from international clients in a professional manner
Provide accurate information about company products, services, policies, and procedures
Resolve customer queries, complaints, and service-related issues efficiently
Communicate fluently in English with international customers using professional telephone etiquette
Maintain customer records, call details, and interaction history in the CRM system