Branch Manager - Forex Sales & Ops

About the role

We are seeking Branch Managers - Forex Operations with Niyo Forex to join our team. This role would be based out of regional Forex Cash sale & service branches for our forex cash, remittance and other service operations for respective city.

What you'll do

• Oversee all cash handling procedures, including buying and selling foreign currencies, daily cash reconciliations, vault management
• Monitor real-time cash orders via app/web and retail customers and their delivery TAT
• Ensure full compliance with anti-money laundering (AML) regulations, Know Your Customer (KYC) protocols, central bank guidelines, and other relevant financial laws
• Deliver outstanding customer service by resolving queries, handling complaints, and building long-term client relationships
• Drive branch profitability by meeting or exceeding sales targets for currency exchange, wire transfers, prepaid cards, and related services

What you need

• 2–10 yrs of experience
• Sales
• AML
• KYC
• Reconciliation
• Cross-selling
• Compliance
• Any graduate

Good to have

• Accounting

What you get

• ₹5 L–₹10 L a year