Business Analyst III, Relay Product Excellence

Amazon·Gurugram

Pay not stated7–13 yrsFull-time

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About the role

Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes.

What you'll do

Independently own complex analytical workstreams, define the analytical strategy for key programs
Serve as a subject matter expert in data, processes, and business logic — driving measurable improvements in compliance, verification, and operational efficiency
Design and develop automated data pipelines and sophisticated analytical models
Build and maintain self-service analytics platforms including role-based dashboards, drill-downs, alerts, and performance definitions
Perform deep-dive root-cause analysis and create metrics-driven, actionable, sustainable solutions