Business Analyst - Revenue & Operations

About the role

We are looking for a data-driven and analytical Business Analyst – Revenue & Operations to join our Operations team. In this role, you will work closely with Inside Sales, Field Sales, Enterprise Sales, Support, Marketing, and Account Management teams to drive operational efficiency, improve sales performance, and enable data-driven decision-making.

What you'll do

• Data Analysis & Business Insights
• Collect, analyze, and interpret business, sales, and operational data to identify trends, performance gaps, and growth opportunities
• Generate actionable insights to improve operational efficiency, sales productivity, customer satisfaction, and revenue performance
• Analyze customer lifecycle data to identify opportunities for cross-selling, upselling, retention, and churn prevention
• Track key business metrics, including conversion rates, pipeline performance, customer acquisition, and retention

What you need

• 3–4 yrs of experience
• SQL
• Dashboarding
• Power BI
• ETL
• Tableau
• Looker
• Any graduate

Good to have

• Inside sales
• CRM
• Cross-selling
• Salesforce
• HubSpot